We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity. Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. We connect. We inspire.
Role Purpose This role drives continuous improvement in the delivery of products and services to ensure customer needs, proposition/product performance targets, and consistent quality standards are achieved across new and existing offerings. It also plays a key role in Teaching Excellence, particularly in the delivery of face-to-face courses and their integration with assessment, to enhance teaching performance and learning outcomes. The British Council English & Examinations (E&E) Strategic Business Unit supports the organisation's mission by providing high-quality English language teaching, learning, assessment, and UK ...