We are seeking a proactive and highly organised Clinical Scheduling Coordinator to manage the complex logistics of our therapy services. This role is far more than basic data entry; you will be the engine that ensures our clients receive the consistent care they need by maximisng the utilisation of authorised hours and ensuring seamless communication between families, clinical staff, and Registered Behaviour Technicians (RBTs).

Key Responsibilities

• Resource Allocation: Assign RBTs to new clients and coordinate the commencement of services with families and clinical supervisors (BCBAs).
• Utilisation Management: Build and maintain weekly schedules to ensure high utilisation of authorised hours, proactively filling gaps using creative methods such as backup RBTs and flexible shift blocks.
• Stakeholder Communication: Act as the primary point of contact for schedule updates, ensuring families, BCBAs, and RBTs are kept inform...