Lead the training for 911 Call Takers at the Emergency Management Department in Dartmouth, Nova Scotia. As a 911 Training Coordinator, you'll enhance emergency response capabilities through effective training methods.
As the 911 Training Coordinator, you will oversee the training and evaluation of emergency call operators across the province. Your responsibilities include conducting in-classroom and on-the-job training for both new and returning 911 Call Takers. You'll also provide refresher training and continuous updates on procedures, ensuring operators are always well-prepared.
Key Responsibilities:
• Deliver in-classroom training evaluations for new call takers
• Monitor and coach staff through on-the-job training
• Provide refresher training for existing call takers
• Update staff on procedural changes through bulletins
• Collaborate with departments for continuous training improvements
Requirements:
• Bachelor’s degree with five years of training exper...