3rd Line Support Engineer – London - £48k - £52k + excellent benefits
Our client is a well-established IT services provider based in London. Due to continued growth and expansion, they are looking to recruit a 3rd Line Support Engineer. The role will involve managing complex client infrastructures and delivering strategic IT solutions.
Responsibilities:
* Provide expert-level support for complex issues across server environments, virtualisation, networking, cloud services, and security. Act as the primary escalation point for the engineering team.
* Lead end-to-end infrastructure projects, including server migrations, virtualisation deployments, cloud solutions (Microsoft Azure), and network upgrades, ensuring successful and timely delivery.
* Work closely with clients to understand their needs and provide tailored IT solutions. Manage client expectations and guide them through technical implementations.
* Mentor junior engineers, offering guidance on technica...