Job Description

About the Job

3rd Line Cisco Support Analyst 

We require a 3rd Level Cisco Support Analyst for our Client based in Gloucester. 

You must have at least 2 to 3 years experience of supporting applications on a Cisco platform at 3rd line support level.

Full understanding of the architectural and engineering design and integration process of communications solutions.

Ability to multi-task, prioritizing multiple objectives and initiatives. 

Strong client service oriented and ability to interact with clients, staff, and management teams. 

Good verbal and written business communication skills. 

Ability to work independently, with a high degree of initiative, and within a collaborative team environment.

Strong organizational and time management skills

The ability to install and maintain complex solutions in an ever evolving market place, to problem s...