Develop 3PL partners and expand the number of partners and riders based on delivery demand in each city.
Enhance partners' operational capabilities through training and communication to ensure better understanding of our company policies and strategies.
Build and maintain strong relationships with all 3PL partners across the country.
Ensure 100% compliance of 3PL partners and their riders with company policies and standards.
Collaborate closely with product teams to optimize processes and tools used by 3PL partners.
Work with the strategy team to design and manage incentive and penalty programs for 3PL partners, aiming to achieve business objectives such as hiring targets and improved user experience.
Take ownership of assigned partners and regions to achieve goals related to rider recruitment, operations, management, and user satisfaction.