2nd Line Support Analyst | Customer Support (OneView) | UK | Remote

RLDatix (RLD) is on a mission to help raise the standard of care…everywhere. Trusted by over 10,000 healthcare organisations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it.
Joining TeamRLD means being part of a global effort of over 2,000 team members making a difference in healthcare…every day.
We’re searching for a UK-based 2nd Line Support Analyst to join our OneView Customer Support team, so that we can deliver reliable, high-quality support across complex, mission-critical environments. The 2nd Line Support Analyst will diagnose and resolve complex technical issues, collaborate with engineering teams, and support customers using our OneView platform to ensure stability, performance, and an exceptional customer experience.

How You’ll Spend Your Time