team.blue is seeking a Tech Support Agent – 2nd Level Support based in Barcelona, Spain. In this role, you will analyze and resolve technical inquiries related to domains, hosting, web, and email services. You will need to thrive in a dynamic environment, handle escalations, and work closely with both internal teams and external partners.

The ideal candidate must be fluent in German and English, with prior experience in a technical customer service role. A commercial or technical diploma in IT is essential. Skills in CMS systems (WordPress) are a plus.