⏰ Full-time

24x7 Ops Connectivity Engineer

🏢

Daisy Corporate Services Trading Limited

                    Location
                    📍 Birstall, United Kingdom
                

                    Posted
                    📅 June 11, 2026
                

                    Work Type
                    ⏰ Full-time
                

Position Overview

Job Description
Location: Birstall
Salary: £23,000 + shift allowance 
Contract Type: Permanent, Full Time
Working Style: Hybrid
Working Pattern: Rotating shift pattern of 7:00 AM to 7:00 PM, following a 4 days on, 4 days off schedule.
We are seeking a dedicated and customer-focused Service Desk Analyst to join our IT managed services team. In this role, you will be the first point of contact for customers, partners, and suppliers, providing exceptional support and resolving technical issues while maintaining high standards of communication. You will be responsible for the initial assessment, triage, research, and resolution of incidents and requests, ensuring all Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are met or exceeded.
Key Responsibilities:
Efficiently manage, prioritize, and resolve tickets while maintaining clear communication through...
                

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Job Details

⏰

Employment Type

Full-time

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