Position Overview
LJ Global Horizon is hiring a Customer Success Specialist (CSS) located in Puchong, Malaysia. The role involves handling customer inquiries, resolving issues, and providing accurate information through inbound calls and email. Candidates should be fluent in English and Mandarin, possess strong communication skills, and be willing to work in 24/7 rotational shifts. Fresh graduates are encouraged to apply, and experience in banking or financial services is a plus. The position offers a dynamic working environment focused on customer satisfaction.
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