ESSENTIAL SKILLS:

Solid understanding of BMW Incident, Problem and Change Management
Troubleshooting skills
Debugging remote services
Serverless Computing
Microservice Architecture

ADVANTAGEOUS SKILLS:

Agile methodology
Atlassian tools: Jira, Confluence
Ability to read, interpret and follow Java code
AWS Practitioner training and/or certification
Logging and tracking tickets to external support
Troubleshooting deployments
Understanding of German language

ROLE & RESPONSIBILITIES:

Willing and able to work shifts, after hours and on public holidays
Action and resolve IM (Incident Management) tickets
Action and resolve CIM (Critical Incident Management) tickets as required
Raise and lead PM (Problem Management) tickets as identified
Action and coordinate CM (Change Management) tasks and tickets as required
Perform d...