1st Line Support Technician

Location: Reading, England (Hybrid – Office based with 2 days’ WFH after probation)

Salary: £22,000 – £27,500 per annum

Working Hours: 9am – 4pm (Monday to Friday; 32 hours per week)

About ClearTrust MSP

ClearTrust MSP is a growing UK-based Managed Service Provider delivering proactive IT support, Microsoft 365, Azure, cybersecurity, and cloud solutions to small and medium-sized businesses. We pride ourselves on exceptional customer service and technical excellence.

The Opportunity

We are looking for a motivated and customer-focused 1st Line Support Technician to join our friendly technical team in Reading. This is an excellent entry-to-mid level role for someone who enjoys solving technical problems and delivering outstanding support to clients.

You will be the first point of contact for our clients, handling incoming support requests, troubleshooting common IT issues, and ensuring every customer recei...