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1st Line Support Engineer

Gold Group
Location 📍 London, United Kingdom
Posted 📅 June 18, 2026
Work Type ⏰ Full-time

Position Overview

1st Line Support Engineer
£28,000 - £30,000
London - Hybrid

I am recruiting in London for multiple 1st Line Support Engineers for a leading IT Managed Service Provider (MSP).

Must have 1-2 years experience within an IT Support role with an IT MSP (Managed Service Provider) or consultancy where you are providing support to external customers, along with a MS Fundamental certificates like AZ104 / SC100 / M100 etc

5 days in office during the 6 month probation period and then hybrid thereafter

As a 1st Line Support Engineer you will take a supporting role in the management and resolution of the customers technical issues, as well as taking a proactive stance in improving the managed services delivered through additional company services and effective problem management.

Exams towards certifications relevant for your role fully paid for by my client!

1st Line Support Engineer Benefits:

Hours: 7.5 hours a day on a fortnightly shift pa...

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Job Details

Employment Type
Full-time
📊
Category
computer-and-mathematical
🏠
Work Arrangement
On-site
📍
Location
London, United Kingdom