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17071 - Operational Support Grade - Advance Into Justice (West Midlands)

Career Choices Dewis Gyrfa Ltd
Location πŸ“ west midlands, United-Kingdom
Posted πŸ“… June 16, 2026
Work Type ⏰ Full-time

Position Overview

As an Operational Support Grade, you will look after the day-to-day running of a busy prison, working in a close-knit team to carry out a range of support services – everything from patrol and gate duties, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. You will work shifts and nights to keep things running.

Benefits

  • Annual leave: 25 days on appointment, increasing to 30 days after 10 years’ service (calculated pro-rata)
  • 9 days bank, public and privilege holidays
  • Paid Level 2 apprenticeship in customer service
  • Generous Civil Service pension scheme
  • Season ticket loans, retail discounts, Employee Assistance Programme and Cycle to Work scheme
  • 20% unsocial working allowance included in salary

Salary: Β£29,432 for a 37‑hour working week inclusive of 20% unsocial hours working allowance to reflect the requirement to work nights, evenings and weekend shifts.

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Job Details

⏰
Employment Type
Full-time
πŸ“Š
Category
Bio & Pharmacology & Health
🏠
Work Arrangement
On-site
πŸ“
Location
west midlands, United-Kingdom