Position Overview
Pay Rate: $50 per hour
Work Mode: 100% Fully Remote
Summary:
- 20 hours per week - availability needed during core workdays and hours; Monday Friday, 7:00AM 5:00PM local time
- This position is not for evening or weekend shifts
Responsibilities:
- Manage an assigned caseload of moderately complex claims with some level of oversight
- Provide timely, balanced, and accurate claims reviews and recommended decisions
- Communicate proactively with claimants and representatives, demonstrating empathy and active listening
- Document conversations and claim evaluations in a timely and professional manner
- Interact and communicate effectively with claimants, customers, attorneys, brokers, and family members
- Compile file documentation and analyze information to determine if additional in...