Business Function Risk Management Group works closely with our business partners to manage the bank's risk exposure by balancing its objective to maximise returns against an acceptable risk profile. We partner with origination teams to provide financing, investments and hedging opportunities to our customers. To manage risk effectively and run a successful business, we invest significantly in our people and infrastructure. Responsibilities Manage written-off portfolio to meet the Individual and Team performance targets assigned by Management Contact Customers to negotiate payment arrangement that will ensure maximum recovery and reduce credit lost for the Bank Review Customers' profiles and recommend appropriate remedial actions, including legal actions, composite settlement negotiations, recommend for SKIP tracing and/or bankruptcy Deliver excellent quality service to Customers to achieve total Customer satisfaction Resolving and following up on Customer complaints and queries pertain...