Serve as the primary coordination between Customer Service with Business Units and internal Supply Chain functions. Handle BU and Sales inquiries, ensuring clear, accurate responses and effective follow-up to CS and SC.
Translate BU requirements into actionable Customer Service and supply chain steps with clarity and ownership. Coordinate with Customer Service and Warehouse on residue, stock issues, and product availability.
Strengthen BU confidence by ensuring prompt communication, accurate information flow to respective CS and SC for operational consistency. Take ownership of communication loops until all actions are fully closed.
Support documentation for Halal, Kosher, NSF, and other regulatory certifications.
Ensure product label compliance through SDS-to-label verification, phase‑in/phase‑out updates, and regulatory alignment.
Partner with QA, Manufacturing, Marketing, Regulatory, and Procurement ...