Role & Responsibilities Role Build (Role changes/new roles). 2nd Line Support. Technical Troubleshooting: Skilled in analysing and resolving SAP authorization issues efficiently. Applications operations support for Authorisations. Providing 1st level support to users; adhering to documented processes. Providing 2nd level support to processes where documented. Monitoring logs for user queries. Liaise with development/team leads on user’s access requirements, new transactions, role creation etc. Enforce SAP security and SAP development guidelines. In-depth understanding of SAP security concepts, including Role Design, User Administration, and Segregation of Duties (So D). Delivering security and authorisations support for new project releases. Responsible for ensuring prompt resolution of security and authorisations incidents. Provide user support in understanding processes related to SAP Authorisation. Responsible for ensuring SAP security compliance to internal controls and good practi...