Position Overview
ROLE & RESPONSIBILITIES: - Role Build (Role changes/new roles).
- 2nd Line Support.
- Technical Troubleshooting: Skilled in analysing and resolving SAP authorization issues efficiently.
- Applications operations support for Authorisations.
- Providing 1st level support to users; adhering to documented processes.
- Providing 2nd level support to processes where documented.
- Monitoring logs for user queries.
- Liaise with development/team leads on users access requirements, new transactions, role creation etc.
- Enforce SAP security and SAP development guidelines.
- In-depth understanding of SAP security concepts, including Role Design, User Administration, and Segregation
- of Duties (SoD).
- Delivering security and authorisations support for new project releases.
- Responsible for ensuring prompt resolution of security and authorisations incidents.
- Provide user sup...