Flexible Work, Better Balance
Work is guided by diverse procedures, processes and/or technical methods of varying complexity. Incumbents have some freedom to select best methods and procedures to follow to complete assignments. Tasks are complex in nature where some judgement and initiative are required in resolving problems and making recommendations. Decisions/actions may have an impact beyond the job’s immediate work unit or team. Works under direct supervision. Situations not covered by standard processes, procedures and methods are referred to expert resource. Deals directly with immediate supervisor, co‑workers and team members; engages in exchanges of factual information and provides some explanation in a problem‑solving capacity.